Setting up your property on PulseHub

Name, address, city, area, phone, email, capacity, and who can live here. This is what appears on receipts and your public pages, so write the name as residents would recognise it.

Seater Pricing is the quick way: set a rent and deposit per seat count, for a 1 seater, 2 seater, and so on, and every room prices itself. You never price a room by hand.

There are two price lists, behind the Non-AC and AC toggle above the table. A room takes its price from the list matching whether it has air conditioning, at its own seat count, so a 3-person room with AC takes the 3 seater price from the AC list, and the same room without AC takes it from the Non-AC list.

Fill in both lists if you have both kinds of room. They are independent: a seat count priced only on the Non-AC side leaves AC rooms of that size with no price at all, and PulseHub will tell you it could not work out the rent when you put somebody in one.

Underneath, the package table covers meals: Space Only, Space + Breakfast & Dinner, Space + 3 Meals. Fill in only the packages you actually sell.

Set your Default Security Deposit, your per-unit electricity rate, and your notice period in days in the same panel.

The accounts you want residents to pay into. These are printed on rent reminders, and when you record a payment you pick which of them the money landed in, which is what makes your reconciliation tie back to a real bank statement.

Billing date

Leave it off and each resident bills monthly from their own join date (join the 25th, next bill the 25th). Set a fixed day and everyone bills on that day instead, with mid-month joiners prorated up to it.

Terms & conditions

Add your own house rules, or use the defaults. Applicants accept them before they can apply.

Welcome email

Your WiFi password, meal timings and 7-day menu, sent automatically to every new resident.

Referral rewards

Reward residents who bring a friend.

Your web address

A free public page for the property, with live availability.

Skip all of them on day one if you like. Nothing downstream depends on them, and the progress bar is a checklist, not a gate.

Add Resident

Type somebody in directly: name, contact, room, package and join date. Rent and deposit fill in from your pricing.

Share Application Form

Send your public link. People apply themselves and land in the Applications tab for you to approve.

Import Excel

The fastest route when you are moving an existing property onto PulseHub.

PulseHub asks whether a resident who joins part-way through the month pays for the whole month or only the days they are there. Pick per the agreement you made with them. It is set per resident, not once for the property.

Give Notice

Records the date they intend to go; PulseHub holds them to the notice period from your settings.

Check Out

The actual move-out: take the final meter reading, settle the balance, go through the room condition checklist, and the room frees up.

Monthly View

This month's rows.

Due Today

Who is due right now.

All History

Every payment ever taken.

Electricity Billing

Meter readings, covered in the next section.

Tap Pay on the row. Enter what actually arrived; a part payment is fine, the row simply shows the remaining balance and stays unpaid until it is cleared. Choose whether it came in as cash or to a bank account; if it was a bank transfer, pick which of your accounts received it, so your reconciliation ties back to the right statement.

A receipt is produced for every payment and can be sent straight to the resident.

Remind on a single row, or Send reminders to chase everybody unpaid at once. Bulk reminders are capped at three a month so residents are not spammed.

Your warden, cook and cleaner: who they are, what you pay them, when they were paid. A staff record is about payroll. It does not give anybody access to PulseHub.

A manager signs in with their own email and password and sees only what you allow. Tap Add Manager, enter their details, and tick the permissions they need: collecting rent, adding residents, handling complaints, approving leave, and so on.

They set their own password on first sign-in, so you never hold it. You also choose which properties they cover, so a manager sees only the sites you assign them.

Log a maintenance issue yourself, or tap Get QR Code, print it, and put it on the wall. Residents scan it and report problems themselves, with a photo, without an account or a login. Each one moves through Open, In Progress and Resolved.

A record of who is away and when they are due back, so you know who is in the building. Staff can record a leave directly, or residents request it themselves by scanning Resident QR. A request is pending until somebody at the property approves it.

Expenses

One-off costs like repairs and cleaning.

Bills

Recurring utilities with due dates, which can repeat monthly on their own.

Kitchen

Grocery spending.

Food List

The menu you are serving.

All four feed the profit figure in your reports.

Your notice board. Post something once and every resident sees it.

Add each certificate you hold, for gas safety, electrical, the fire alarm, the HMO licence, with its expiry date, and upload the document itself as evidence. PulseHub emails you before each one lapses and shows at a glance which properties are compliant and which are not.

Check what your own council requires. Requirements differ by authority and this page tracks dates; it does not tell you what the law demands of you.

Income against expenses, what is still outstanding, and the reconciliation that ties collected rent back to the account each payment landed in. Exportable to Excel and PDF.

Every site side by side, with occupancy, collection and profit, when you run more than one. The switcher at the top of every page moves you between them.

Open Billing and pick a plan. You are billed per property, monthly or annually. Adding a property adds to the bill; you can cancel whenever you like and keep access to the end of the period you have already paid for. See current pricing for the plan in your country.